Workforce Trends

Employers in the UK have ambitious plans to increase their headcount at a record rate as they enter the fourth and final quarter of 2021, according to the latest ManpowerGroup Employment Outlook [...]

In this episode we talk about the 2021 Total Workforce Index™ (TWI). What is it and what does it measure? And how can using it help organisations navigate change? Tune in to learn more about [...]

2021 was the year of the “Great Resignation” with employees quitting their jobs at record rates. Labour shortages became widespread and employers scrambled to fill vacancies from a talent pool [...]

With Covid once again forcing many organisations to back-pedal on their return to the office, instead leaving many of us remote working, it can feel like more of a challenge to catch the [...]

For eight years, the Total Workforce Index™ (TWI) has measured the relative ease of sourcing, hiring and retaining contingent and permanent workers. It’s the only index of its kind to analyse [...]

In today’s world, digital is a fundamental capability required by any business. It can unleash tremendous benefits across the whole organisation by creating a new mindset, a new culture and a new [...]

With the rise in demand for ongoing learning and development within the workplace, coaching is no longer seen as a luxury. Employees are seeking opportunities to grow and learn in their roles, [...]

A cultural change around learning and development is needed. Covid-19 has driven a change in the skills required for both individual and organisational success. Soft skills such as problem [...]

The employer-employee relationship is becoming increasingly unbalanced, with businesses recognising workers as consumers. Employees are taking the time to reflect on what they want from their [...]

89% of contact centre leaders believe the industry has changed forever as a result of the COVID-19 pandemic and as we look to the year ahead, there are several trends to be mindful of in order to [...]