Workforce Trends

Over the last year, contact centres have dramatically transformed.

We’re in the midst of a Skills Revolution. Technology is transforming organisations, in-demand skills are rapidly changing, [...]

Digitisation is rapidly changing the old work order. Every business must now

Landmark events in recent history have significantly impacted the UK economy

Over the last 18 months the recruitment market has seen significant changes, impacted by historic events like Brexit, the [...]

This year marks Brook Street’s 75th anniversary and to celebrate this momentous milestone, we’re proudly reflecting on our [...]

The COVID-19 pandemic has hit young people particularly hard – unemployment from those aged under 25 has topped 13% and the [...]

Digitisation is changing the old work order. The pandemic has pushed all businesses online, so nearly every company is now a [...]

The barriers to work for some under-represented groups such as women and young people have only increased during the [...]