Rethinking retention: A user experience approach to keeping great people

Building a talent pipeline is increasingly complex. There is a shortage of skilled talent and a surplus of lower-skilled workers¬†–¬†increasing competition for the best, brightest and most experienced employees.

Often, the best talent isn’t actively looking for a new job. Employees who are satisfied with their current roles are not scouring job boards, activating social networks or submitting applications and CVs. The question for organisations is how to motivate passive candidates into switch employers whilst retaining their own passive workforce. Take a look at our full report to find out more.