More Than Just a Passport: The Journey of Globalising Managed Service Programmes

More Than Just a Passport: The Journey of Globalising Managed Service Programmes
The number of companies interested in globalising their managed service programmes (MSPs) has increased dramatically in recent years. So much so, that in 2016, global RFI’s for MSPs increased by 45%. Year-on-year spend is expected to increase too.

This growing demand for globalised MSPs has been driven a number of dynamics – including corporate expansion plans, a desire for greater efficiencies, the growing maturity of MSPs in newer markets, and improvements in MSP technology.

However, implementing a globalised MSP isn’t easy. After all, each country has different regulations that restrict when, where and how contingent workers are engaged. This covers everything from contract duration limits, to caps on the percentage of contracted workers. Deploying a consistent, globalised MSP, whilst ensuring each individual country’s unique regulatory requirements are met, is no mean feat.

Deploying a globalised MSP

As a result, new MSP models are being introduced to deliver the results companies now seek. This includes the ‘hub-and-spoke’ approach, with separate MSPs in each country, coordinated through a single hub; and a fully centralised approach, where one provider delivers a consistent programme across all countries, enabled by a single technology platform.

The emergence of new MSP models boils down to a simply question: supply vs. demand. As more companies establish a presence in multiple countries, demand for flexible MSP solutions will be stimulated.

This whitepaper explores the key drivers of growing demand for global MSP programmes. It showcases several models that have been introduced to support MSP delivery across multiple geographies, and it provides key steps to preparing for a successful global MSP programme.

Please note: this is a large file (5MB), so may take time to download.

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