Client Sophistication

In analysing the results for Q4 2019 in the Retail Sector, we're seeing an industry not following the usual trends. There are concerns in the business world that high street shops are struggling, [...]

Technology is transforming the nature of work and how it gets carried out, creating new roles that inevitably require new skills. Yet, global talent shortages are at their peak. So how can [...]

The telecoms sector is currently faced with a wide range of opportunities and challenges that could make (or break) organisations. Many of these transformations are being driven by the emergence [...]

The insurance industry is undergoing a number of exciting and innovative developments that make it a great place to work. However, if you're not currently working in the industry, you may not know it.

The end of the calendar year can make (or break) a retailer. October, November and December are the months when retailers do the bulk of their business, with Black Friday, Christmas and other [...]

Millennials are replacing Baby Boomers as the insurance industry's largest customer base. They're investing in new businesses, buying new cars and homes, and starting families; while Baby Boomers [...]

Hiring intentions in the construction sector are due to fall in the coming months, according to our survey of 2,100+ UK employers. Confidence has fallen from +11 in Q2 2019, to just +5 for the [...]

As the insurance industry undergoes significant transformation, driven by digitisation and changing customer expectations, we can expect the workforce to experience substantial disruption.

Insurers are being challenged to offer new services and products to their customers, delivered in new ways. This is already having a significant impact on the make-up of IT departments, and is [...]

Insurance is a careful balancing act. Since it's typically based on a risk-distribution model, individuals or companies are grouped together based on certain behaviours or attributes, and [...]