As recruiting new talent becomes increasingly challenging, staff retention has become vital for UK organisations. Despite a 4.5% drop in job vacancies since Q4 2023, the UK still faces over 900,000 open positions, with significant shortages in business administration, support roles, and middle management.
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In this episode of the Big Question podcast, host Rhys O’Leary is joined by Stephen Bell, CEO of Changing Lives, to discuss how government funding can provide stability and long-term sustainability for the charity sector, allowing them to deliver essential services, and how this impacts their staffing needs.
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A job can be so much more than just a job; it can be a lifeline. Not only for an individual but for their whole family and even society as a whole.
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When writing a contact centre profile summary for your CV, aim to highlight your skills, experience and key attributes that align with the role you’re applying for. Remember that recruiters will scan your CV for the keywords they’re looking for, so make sure to include relevant ones throughout your CV, including in your profile summary.
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